Please reach us at sales@howardpavingstones.co.uk if you cannot find an answer to your question.
At Howard Paving Stones, we offer a wide range of paving products including Natural Stone slabs and Porcelain Tiles.
We provide two delivery options:
While we aim to meet the stated delivery times, there may be rare occasions where delays occur due to unforeseen circumstances. If there are any issues, we will keep you informed.
We deliver nationwide. However, please contact us if you're in a remote area to confirm delivery availability.
Deliveries are made on standard working days (Monday to Friday). Express delivery orders placed on a Friday before 12 PM will usually arrive the next working day (Monday).
Deliveries are made on standard working days (Monday to Friday). Express delivery orders placed on a Friday before 12PM will usually arrive the next working day (Monday).
We deliver using a manual pump truck to kerbside only. This means the delivery will be unloaded at the nearest accessible point to your property.
To keep delivery costs competitive and efficient, we use manual pump trucks rather than Hiab crane services. This approach also ensures we can deliver to a wider range of locations without requiring specialized vehicles or additional fees.
We recommend contacting us prior to ordering if your property has limited access, steep inclines, or other restrictions. This will help us determine whether delivery is feasible and discuss any necessary arrangements.
Natural stones such as Kandla Grey, Fossil Mint, and others are quarried materials formed by nature. Copper tones or slight color variations are completely normal and are a result of the natural mineral composition within the stone. These variations add character and uniqueness to each piece.
No, colour variations, including copper tones, are not defects but a natural feature of the stone. They enhance its aesthetic appeal and give it a distinctive, organic look that cannot be replicated in man-made materials.
While it is impossible to eliminate natural variation completely, laying out and mixing the slabs before installation can help distribute the colours evenly, creating a more balanced appearance. This is for sure where ordering extra material is helpful.
When ordering natural stone, you should expect:
To maintain the beauty of your natural stone, use a suitable stone cleaner, apply a sealant periodically, and avoid using abrasive tools or harsh chemicals that may damage the surface.
Absolutely! We are happy to provide guidance based on your specific project requirements, including recommendations on materials, styles, and installation tips. Contact us for expert advice.
Yes, we cater to bulk orders for large projects. Please contact us for custom pricing and delivery arrangements for large quantities.
Unfortunately, we do not accept returns for unused products. Please ensure you order the correct quantities and consult with us if you need assistance in calculating your requirements.
Due to the amount of travel involved in delivering paving materials, minor damages may occasionally occur. These are typically limited to a small percentage of the order and can often be used for cuts or edges during installation. If significant damage occurs, please contact us within 24 hours of delivery so we can assess the situation and provide assistance.
The white marks you see are likely caused by efflorescence, a natural process where salts within the paving material or sub-base rise to the surface and crystallize. Efflorescence is common in paving products, especially natural stone and concrete, and appears as a white or powdery residue.
The white marks you see are likely caused by efflorescence, a natural process where salts within the paving material or sub-base rise to the surface and crystallize. Efflorescence is common in paving products, especially natural stone and concrete, and appears as a white or powdery residue. We talk about this is one of our blogs.
Efflorescence usually diminishes and disappears naturally over a few months, depending on weather conditions and how the paving is used. You can buy cleaners on the market that help speed up this process.
Yes, we offer samples of many of our products. These are available from the product page.
We can help you calculate the quantity of paving you need. Provide us with your project dimensions, and we’ll guide you through the ordering process.
We’ll do our best to accommodate preferred delivery dates. Please let us know your requirements when placing your order in the notes section of the check out.
Howard Paving Stones